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FAQs | ShoppingSquare Help Center | 24*7 Customer Support

If I request for replacement, When will I get it?

Visit my order to check the status of your replacement. In most location, the replacement item is delivered to you. Then the replacement is initiated after the originally delivered item is picked up. Please check the E-mail & SMS we send you for your replacement request for more details.

Why do I see different price for same product?

If you scroll down in the same page where you have opened the product, you will find a chart displayed, where the same product will be displayed but with different price range as it depends from vendor to vendor.

How can I made a payment if my order is COD available?

Currently, shoppingsqaure doesn’t take COD as a payment method due to the ongoing pandemic (spread of COVID-19). Otherwise, shoppingsquare taking UPI payments, bank transfers, credit and debit card payments, PhonePe, etc but not cash on delivery.

I have already placed an order, but it is showing a long delivery date?

We are following the latest Government guidelines to enable delivery of essentials and non-essentials in all permitted areas, and the delivery timeline maybe impacted due to local restrictions. Also due to the outbreak of pandemic, we ensure that the package received by you is fully sanitized and is delivered safely with proper sanitization included. .

How are orders placed on shoppingsquare delivered to me?

The order places will be delivered to by the agency the retailer has linked up with from which you can receive the tracking number of your order and following all safety precautions and measures, the order will be delivered right at your doorstep.

How will I get to know my order has been confirmed?

After you have placed the order you will receive a confirmation mail on your email id that you have entered. There, you will be provided with a confirmation notification.

Where does shoppingsquare ships?

We have all India shipping facilities. Our aim is to create a discover-worthy platform where every client around India can explore new products, anytime and anywhere. Hence, if you love our product, we will cover every distance to get products delivered to you.

Is shopping square safe for shopping?

Yes shopping square is absolutely safe and easy to do shop for all the handicrafts and handloom items.

What is shopping square all about?

Shopping square is an online platform where you can get all the handicrafts and handloom items at one place.

Where does shoppingsquare put its products?

Shoppingsquare is a B2B website. So, when someone wants to order any product, the products are directly shipped from the artisans, designers, craftsmen and the owners of small scale business to various parts of India from where the selected item has been ordered. We guarantee the authenticity on each and every product we display and sell.

How can I remove something from my cart?

Ofcourse, we understand that the items you have directed to your cart might not be appealing to you or there can be any other reason for the reason of removing something from the cart. If one wants to remove something from their cart they just have to click on the cross displayed on the selected item which one can see on the top right corner and that item will automatically be removed from your cart.

I want to sell my handicrafts products on shoppingsquare, what is the process?

We are a multi-vendor platform that showcases unique and discovers worthy products from Pan India. You can register in the website by clicking on ‘I am a vendor’ and filling all the requirements being asked by the website itself or can write to us on [email protected] where we would be happy help you and also join you to our family.

What if I forgot my password?

You need not to worry about it if, you have forgotten your password. Select ‘forgot password’ on My account tab. Enter the register email ID and then, the link to change your password will be sent to your email address.

What are your shipping costs?

Shipping is free for the orders above rs. 1000/-. However, for orders below rs 1000/- we would charge rs. 100/- per item. Shipping charges may vary from place to place.
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